Tarek Halloun

IT Specialist

CISM

CEH

MCSA 2016

MTCNA

Azure Architect Expert

CCNP

Tarek Halloun

IT Specialist

CISM

CEH

MCSA 2016

MTCNA

Azure Architect Expert

CCNP

Resume
Experience
2011 - Present
IT/Tech Manager
Socimex Group

Missions/tasks:

1. Leading internal teams/task forces (responsible for a team of 11 technicians)
2. Providing technical direction for the development, design, and systems integration from definition phase through implementation.
3. Complying with and helping to enforce standard policies and procedures.
4. Suggesting areas for improvement in internal processes along with possible solutions ( with training , screening and hiring potential teammates )
5. Training clients through both formal and informal training programs
6. Managing technical resources within budget and project schedule
Main achievements/results:

7. Connecting the entire group directly to headquarters via intranet.
8. Implementing POS into shops
9. Implementing convoy control and security in all the warehouses and shops.
10. Migrating the entire old system to window 2008
11. Implementing a backup solutions for the entire group (more than 160 TB of data )
12. Implementing a VOIP system in the entire group

2008-2010
Senior Support Engineer
TSI - Part of ITG

Missions/tasks:

1. Troubleshooting WAN and LAN problems on residential and corporate services (IDM,Mobi,Wise,etc)
2. Installing and troubleshooting ADSL/HDSL
3. Technical Support for HP & Toshiba Notebooks.( Toshiba certified engineer – from Germany)
4. Second tier support engineer for ITG group

My Skills
IT Skills
  • Troubleshooting & support
  • Networking
  • IT Security
  • Hardware and Infrastructure
  • Project management